SmartSys 2016

Smart Service Systems

First IEEE Workshop on Smart Service Systems (SmartSys 2016)

May 18, 2016 | St. Louis, Missouri, USA

Co-located with the IEEE International Conference on Smart Computing (SMARTCOMP 2016)

Technology succeeds when it provides benefits to the society either directly or indirectly. Understanding the societal and economic impact and human-centered aspects of a smart system or technology in advance and designing the system a-priori with potential value-added services help spur the discoveries of new tools, methodologies and innovative services. Smart service systems span across a variety of socio-technical facets comprising of devices, people, organizations, environments and technologies to sense, actuate, control and assess the physical, cyber and societal artifacts of the human service systems. Besides the systems being self-adaptive and fault-tolerant, need to be designed in such a way that it can continuously increase the quality and productivity, the compliance and sustainability of the smart services it offers. While human-centered perspective and cognitive learning help create multi-facet value added services and catalyze the sustained economic growth of smart service systems, understanding the multi-modal sensing, control, heterogeneity and interdependency between different physical, virtual and logical components of such a complex system will enable the realization of new transformative smarter service systems. If successful, this can help improve the quality-of-service of the customers, quality-of-life of the citizens and quality-of returns of the stakeholders and investors.

Nurturing the development of smart service systems seeks for inter- and trans-disciplinary crosscutting research threads from system and operational engineering, computer science and information systems, social and behavioral science, computational modeling and industrial engineering etc. The goal of this workshop is to bring together practitioners and researchers from both academia and industry in order to have a forum for discussion and technical presentations on the fundamental knowledge and principles of smart service systems that enable the value co-creation in sensing, actuating, data analytics, learning, cognition, and control of human centric cyber-physical-social systems.

Topics of interest include, but are not limited to:

  • Innovative tools, methodologies and solutions for smart service systems; example includes personalized healthcare, smart energy, smart cities, smart manufacturing, intelligent transportation, education, precision medicine and agriculture, national security etc.
  • Information extraction and interpretation from sensors, actuators, smart phones, smart watch, and human
  • Context and situational-awareness of smart service systems
  • Design of people-centric services and technologies for providing better services such as food, transportation and places to live
  • Novel architectures and interoperable solutions for internet of things
  • Models and methodologies for designing systems of systems
  • Big data analytics approaches for providing better customer services, and innovating new types of sustainable services
  • Modeling, analysis, co-production, and co-evolution of human activity, behavior and interaction for the effective adaptation and percolation of longitudinal smart service systems
  • Role of machine learning, artificial intelligence, robotics, pervasive computing, control theory, information and communications technologies
  • Design and developments of intelligent systems, intelligent enterprises and cyber-physical-social-systems
  • Design of inter-dependent complex global systems such as healthcare, smart gird, computer networks, logistics and supply-chains, financial markets etc.
  • Smart infrastructure and testbed to support the integration of autonomous systems and innovative applications

Authors of selected papers will be invited to submit to a Special Issue of INFORMS Service Science Journal (

SmartSys Technical Program

You can access the full program by clicking here. Keynote Speaker: Chenyang Lu/> Dependable Wireless Control through Cyber-Physical Co-Design 8:00 AM - Registration 8:45 - Welcome Address: 10:00 - Coffee break 10:30 - Session 2: CPS Healthcare and IoT Services 12:00 - Lunch break 13:30 - Session 3: CPS Security and Reliability 15:00 - Coffee break 15:30 - NSF Special Session on Smart Service Systems 4:15 - Panel: Writing Winning Research Proposals: Successes and Pitfalls 5:00 - Workshop Closing Remarks

NSF Funding Opportunities in Smart Service Systems and other Innovation Programs

Session Moderator: Dr. Alexandra Medina-Borja, Ph.D.
NSF Program Director, PFI: BIC - Smart Service Systems
Industrial Innovation and Partnerships Division, IIP

In this session NSF program director Dr. Alexandra Medina-Borja will discuss the focus and scope of the Partnerships for Innovation: Building Innovation Capacity program with a focus on Smart Service Systems. Her presentation will include insights about common characteristics of winning proposals, and pitfalls to avoid while writing them. Alexandra will also present the different programs in the Industrial Innovation and Partnerships Division and cover the appropriateness of certain types of proposals to programs in the Fundamental Research divisions as opposed to the Innovation Division. Participants can bring a paragraph summarizing their ideas to discuss potential fit to the programs above.

Interested participants are encouraged to submit a one-page NSF style write up (Overview, Intellectual Merit, Broader Impacts) using the following submission site.

Organizing Committees

Workshop co-chairs:

  • Nirmalya Roy, University of Maryland, Baltimore County
  • Nilanjan Banerjee, University of Maryland, Baltimore County

Government Contact:

  • Gurdip Singh, National Science Foundation (NSF)

Publicity co-chairs:

  • Ryan Robucci, University of Maryland, Baltimore County
  • Shamik Sengupta, University of Nevada, Reno, USA
  • Arnab Bhattacharya, Indian Institute of Technology (IIT)

Website Chair

  • H M Sajjad Hossain, University of Maryland Baltimore County

Technical Program Committee (in progress):

  • Jiannong Cao, Hong Kong Polytechnic University, Hong Kong
  • Salvatore Distefano, University of Messina, Italy
  • Jason Halstorm, Florida Atlantic University, USA
  • Paul P. Maglio, University of California, Merced, USA
  • Enzo Mingozzi, University of Pisa, Italy
  • Arpan Pal, TCS Innovation Lab, India
  • Simone Silvestri, Missouri University of Science and Technology, USA
  • Marjorie Skubic, University of Missouri-Columbia, USA
  • Jinyuan Sun Stella, University of Tennessee Knoxville, USA
  • Nalini Venkatasubramanian, University of California Irvine, USA
  • Desheng Zhang, University of Minnesota, USA